Sign-In and Administrative Formalities
Check-in deadlines
You must arrive at the training venue 30 minutes prior to the commencement of the course. It is your responsibility to ensure that you comply with these deadlines details of which will be available at the time you make your reservation. In any event we reserve the right not to accept you for travel less than 10 minutes before the scheduled start time of your Course. If you fail to present yourself for check-in by the time limits stated above, or appear to be improperly documented and not ready to participate, we may refuse to allow you entry and we are not liable for any loss or expense due to your failure to comply with the provisions of this Article.
Requirement for Check-in at the Venue
On check-in you are required to present certain information relating to your identity. This must include the Booking Reference of the booking which you have confirmed with us. Your current Driving Licence and an acceptable form of photographic identification if your licence is not a photo licence. This can be any government issued photographic I.D
Cancellation of Training
We reserve the right to cancel any training session for safety reasons or for circumstance beyond our control or any other reason.
Should we have to cancel a training session you will be offered a free transfer on to another course of the same content.
Refunds
Refunds will only be made if we have to cancel a course for any reason
Refunds will not be made if drivers fail to attend a course on time or are not in possession of the required licence or photographic ID for any reason whatsoever or are refused entry or removed from a course.
Person to whom refund will be made
We shall make a refund only to the person who has paid the course fees or to that person's order, who may be required to produce satisfactory proof of original payment. Payment will be made to the credit or debit card used to make the original booking.
Credit Card Charges
Credit card charges are not refundable.
Refund Alternatives
In circumstances where you accept an alternative to a refund the provisions of this Article will apply to that alternative.
Conduct During Course
If in our reasonable opinion you conduct yourself within the training environment so as to endanger any person or property, or obstruct the trainers in the performance of their duties, or fail to comply with any instruction of the trainers or use any threatening, abusive or insulting words towards the trainers or behave in any of these ways towards the training team, or behave in a disorderly manner or in a manner to which other Trainees may reasonably object, we may take such measures as we deem necessary to prevent continuation of such conduct including your restraint or removal from the venue. You may be prosecuted for offences committed. You will indemnify us for all costs arising from your improper conduct during the training
If as a result of your conduct we decide, in exercise of our reasonable discretion, to postpone or cancel the training for the purpose of removing you from the venue then you must pay to us all costs which we incur of any nature whatsoever as a result of or arising out of that postponement or cancellation.
Click here for special offers on CPC driver training
Click here for news about CPC training
Terms of Booking Explained for Easy CPC Training Courses
Driver’s obligations
It is the responsibility of every driver to bring with them to the training course
- Their current Driving Licence
- Photographic Identification as issued by a Government body if their driving licence does not a photo of the driver printed on it
- Cash in Pounds Sterling sufficient to pay for their DSA registration currently £10 per day per driver. Cheques Postal orders and credit cards are not normally accepted and if in extreme circumstance are accepted may be subject to a surcharge currently set at £5 per head per driver per days registration.
- To be at the venue 30 minutes before commencement of course. Drivers who fail to attend 10 minutes prior to the course may be refused entry and forfeit their training fees.
Failure to comply with the above requirements will result in refusal of entry onto the course and the loss of all monies paid.
General
We operate on a “disclosed agency” basis. This means that we act as a disclosed agent for third party suppliers such as hotel suppliers. Each supplier will have its own terms and conditions which govern its products in addition to our own terms. Please ensure that you have read both our own terms and conditions and for Additional Services the terms and conditions of the relevant suppliers before you complete your transaction with us.
The Additional Conditions form a part of these Terms and Conditions and apply to your Booking. We strongly advise that you read the Additional Conditions relevant to your Booking.
All products on www.easyCPC.com are not an offer by us but an invitation for you to make an offer to us or our suppliers. You make this offer when you click the “I agree to easyCPC terms and conditions” during the booking process. We are able to accept or reject any such offers on our own behalf where we are acting as principal or on behalf of our suppliers where we are acting as disclosed agent. If we do accept your offer we will send you an e-mail confirming acceptance. Once you have received an email from us confirming our acceptance of your booking there is a binding contract in place between you and either your supplier of the product where we are acting as disclosed agent or with us where we are acting as principal. Please check the confirmation e-mail very carefully. If there are any discrepancies or it is not what you think you ordered, please contact us immediately.
When you make a booking, we will ask you for a lead booking name. The lead name on the booking guarantees that he or she has the authority to accept and does accept these terms and conditions on behalf of the whole party. The lead booking name undertakes that they have authority to act on behalf of all trainees and/or members of that booking party. This includes accepting any communications/correspondence from us or our suppliers on behalf of all drivers/members of your booking party. You have to be at least 18 years old to be the lead booker.
By providing the lead booking name and contact details you consent to our use of these contact details in all later correspondence, between you and us or our suppliers. It is particularly important that the contact details provided to us are correct because we will use these details if we need to contact you to inform you of any changes, amendments and cancellations to your booking.
Reservations
Reservation Requirements
A reservation for a particular Booking is confirmed by the issuance by us of a Booking Reference.
Changes
You are not entitled to change Training reservations once confirmed, save that names of Drivers or courses (subject to space being available) may be changed on payment of a fee per Driver per Course and any difference in Costs or taxes and other charges which may be applicable at the time the change is made, subject always to our discretion
Payment
Service charges, all taxes and, in relation to your Training charges relating to your reservation must be paid in full when a confirmed reservation is made. If such sums have not been paid in full (or appropriate credit arrangements are not made with us) when a reservation is confirmed, we may at any time prior to course check-in cancel the reservation.
Charges Non-refundable
The fee will be payable by you if you fail to use space for which a Booking has been made.
Languages
Following confirmation of a reservation, after sales support shall be provided by our customer services team in English. All training will take place in the medium of English unless otherwise stated on your booking confirmation..
